faq

What’s Inside

WHAT CULTURES ARE IN INNER-ĒCO® PROBIOTIC COCONUT WATER AND WHY ARE THEY BENEFICIAL?

Our Probiotic Coconut Water contains the beneficial cultures listed below. These cultures aid in digestion and compete with the bad yeast commonly found in our systems. They also have the ability to colonize in the intestinal track with regular consumption.

Lactococcus lactis subsp.

Leuconostoc subsp.

Streptococcus thermophiles

Lactobacillus subsp.

Kefir yeast

Kefir grains microflora

A kefir culture provides stronger digestive and immune support because it gives your body probiotics through food rather than capsules or pills. Additionally, our kefir culture is without any of the added sugars and dairy that are common in commercial yogurts or other probiotic drinks.

HOW IS DRINKING INNER-ĒCO® PROBIOTIC COCONUT WATER DIFFERENT FROM TAKING A PROBIOTIC SUPPLEMENT?

inner-ēco® Probiotic Coconut Water is a food so it is absorbed instantly into your system, and provides benefits starting in your mouth and continues throughout your entire digestive tract. It’s a living pre & probiotic food. It is family-friendly and a great value, providing 100 Billion colony-forming units of good bacteria per serving at the time of manufacture.

HOW IS INNER-ĒCO® unique from other kefir and liquid probiotic products on the market?

inner-ēco® Probiotic Coconut Water is handcrafted in small batches with love and a purpose, and it is more concentrated than other kefir and liquid probiotics on the market. To guarantee its purity and freshness, we crack the fresh young coconuts and harvest the water ourselves. The product is then packaged in an amber glass bottle to preserve the cultures from harsh lights. Glass is more eco-friendly and higher quality. Never pasteurized, inner-ēco® Probiotic Coconut Water is a living food with an astronomically high probiotic culture count. inner-ēco® Probiotic Coconut Water is dairy-free, gluten-free, and soy-free.

Shipping & Ordering

Can I order from Amazon or Instacart?

Since we are available in Whole Foods Market stores, you can now order your inner-ēco® from Amazon for free 2-hour delivery! Please note this service is may not be available for all geographic locations – make sure to check if your local Whole Foods Market offers this delivery.

You can also order inner-ēco® for Instacart delivery from other local retailers. inner-ēco® is available nationally.

CAN I SHIP INNER-ĒCO® PROBIOTIC COCONUT WATER?

We do not recommend shipping inner-ēco® Probiotic Coconut Water due to the uncontrolled environment inherent with shipping. inner-ēco® Probiotic Coconut Water is a live food and MUST BE REFRIGERATED at all times to maintain its integrity and to prevent pressure buildup.

CAN INNER-ĒCO® PROBIOTIC COCONUT WATER BE ORDERED AND SHIPPED IF IT’S NOT SOLD IN MY AREA?

inner-ēco® does not ship its products because it is impossible to preserve the integrity and guarantee the quality of the product when shipping. The best way to ensure inner-ēco® Probiotic Coconut Water products are available for purchase in your area is by contacting your local retailer and request the product. inner-ēco® does not ship directly to the consumer.

Product Storage & Handling

WHAT IS THE PROPER WAY TO OPEN A NEW BOTTLE OF INNER-ĒCO® PROBIOTIC COCONUT WATER?

Please use caution when opening a new bottle of inner-ēco® Probiotic Coconut Water. inner-ēco® is like opening a bottle of champagne. The product is under pressure and can overflow if the cap is removed too quickly. To avoid this, NEVER shake before opening and twist the cap SLOWLY to release this pressure build-up. You may consider opening the bottle over a bowl to capture any overflow. Once the bottle is opened, it is ok to gently mix the contents to release the beneficial kefir cultures that have settled to the bottom. But remember it can still overflow so BE CAREFUL!

SHOULD I KEEP INNER-ĒCO® PROBIOTIC COCONUT WATER REFRIGERATED?

Yes. inner-ēco® Probiotic Coconut Water MUST BE REFRIGERATED at all times. inner-ēco® Probiotic Coconut Water should never be frozen as freezing will destroy the active probiotic cultures.

HOW DO I CARRY INNER-ĒCO® on the road when I travel?

inner-ēco® Probiotic Coconut Water is a live food needs to be kept cold. We recommend traveling with a small cooler or cold pack in a quart size zip top bag for longer trips. You can travel a bit lighter by grabbing our convenient shots.

Usage

WHO SHOULD DRINK INNER-ĒCO® PROBIOTIC COCONUT WATER?

People of all ages can benefit from inner-ēco® products as our products are food and not supplements. Adjust serving to individual needs.

IS INNER-ĒCO® PROBIOTIC COCONUT WATER APPROPRIATE FOR BABIES AND SMALL CHILDREN OR IF I AM PREGNANT OR NURSING?

Always check with your health care provider before introducing anything new into the diet. For babies and small children start with a few drops rather than a full serving and adjust accordingly.

HOW MUCH SHOULD I DRINK AND CAN I DRINK TOO MUCH INNER-ĒCO® PROBIOTIC COCONUT WATER?

Since everyone’s body and state of health is different, their need and tolerance for probiotics will also vary. Our suggested one tablespoon serving size is a good starting point. Start slowly then listen to your body and adjust serving size and frequency according to individual needs which can vary greatly. inner-ēco® is not a supplement, drug, or medicine, but a living food which supplies ‘friendly bacteria’ to help the body find (or regain) its natural balance and promote overall wellbeing. As with probiotics in general, some people experience loose stool if they take too much too soon. In this case, adjust serving size and/or frequency.

IS INNER-ĒCO® PROBIOTIC COCONUT WATER MULTI-PURPOSE?

Absolutely! Add inner-ēco® probiotic coconut water original formula,  undiluted to a miniature glass spray bottle. Use as a DIY face and body care spray. It can be used as a facial toner, natural deodorant, hand spray.  Also, add to your pets dog or cat food formula.

Regular drinking consumption of inner-ēco probiotic coconut water first enters the mouth, the beginning of the digestive system. The mouth is the entrance place of most bacteria and germs. Feel free to swish and swallow!

WHEN IS THE BEST TIME TO TAKE INNER-ĒCO® PROBIOTIC COCONUT WATER AND SHOULD IT BE TAKEN WITH FOOD?

inner-ēco® can be taken any time of day, including with or without food. By swishing before swallowing, the cultures in inner-ēco® have the opportunity to begin working inside the mouth and then continue all the way along the entire digestive tract.

WHEN SHOULD I INCREASE MY INTAKE OF INNER-ĒCO® PROBIOTIC COCONUT WATER?

Consider increasing your intake of inner-ēco® Probiotic Coconut Water anytime you experience increased stress to your system whether physical, mental or emotional. An especially important time to increase intake is during cold and flu season when your body is fighting extra hard for your health! If you’re taking antibiotics, it may also be good to increase servings/frequency of inner-ēco® Probiotic Coconut Water during and after antibiotic use as it may help replace the good cultures that antibiotics destroy! However, do not take inner-ēco® Probiotic Coconut Water immediately along with the antibiotic but rather, wait a few hours for maximum benefits.

IS IT OK TO DILUTE OR MIX INNER-ĒCO® PROBIOTIC COCONUT WATER?

Absolutely! You can enjoy its unique flavor alone, or blend it into juice or smoothies for a probiotic punch. Serve either cold or at room temperature, but don’t mix inner-ēco® with hot beverages-the heat will kill the living organisms.

CAN INNER-ĒCO® PROBIOTIC COCONUT WATER SURVIVE THE ACIDS IN THE STOMACH?

Most probiotic supplements need to be encapsulated in enteric coating, a polymer barrier, in order to survive stomach acid. inner-ēco® is a food and not a supplement. Some of the good bacteria in inner-ēco® may be destroyed but we know that foods like sauerkraut are effective and don’t require enteric coating. Fermented foods were the first probiotics!

CAN YOU CERTIFY THE QUALITY OF YOUR PROBIOTIC COCONUT WATER?

inner-ēco® Probiotic Coconut Water is lab tested for both quality and culture count. Therefore it is PURE!!! We do not preserve or stabilize our coconuts or kefir with chemicals or heat.

WHAT ARE THE FLOATING WHITE PARTICLES IN MY BOTTLE OF INNER-ĒCO®?

The culture content of inner-ēco® is extremely high and it is normal for some of the cultures to settle to the bottom of the bottle. The “floaties” you may see are bits of beneficial cultures. Drink them up! They’re good for you! The amount varies with each bottle. Typically, some of these cultures release from the bottom upon first opening and float to the top or attach to the sides of the bottle. Once the bottle has been carefully opened for the first time, it is ok to replace the cap and gently turn it upside down to release and mix these beneficial cultures which have settled. As the bottle contents diminish through use, it is safe to be a little more aggressive with this stirring. This activity will assure you are getting an evenly distributed balance of cultures in each serving.

WHY DOES INNER-ĒCO® taste slightly different from one bottle to another?

inner-ēco® Probiotic Coconut Water is a living food and therefore slight variances in aroma, taste, appearance, and effervescence will exist from one batch to the next. This is mainly due to the natural difference in sugar content among the fresh young coconuts which changes seasonally.

INNER-ĒCO® IS A FERMENTED PRODUCT. DOES IT CONTAIN ALCOHOL?

Fermented foods may contain trace amounts of alcohol. inner-ēco™ complies with all FDA requirements.

If you don’t see your question here, contact us!